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Didn't work with Play but excellent customer serv. |
January 2, 2016 |
Reviewer:
Anonymous Person from WA United States
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The adapter didn't work with our model, the Play, customer service was just made aware that new models don't work with the adapter. The same adapter we tried with our parents Fountain Jet and it worked awesome. We are returning our Play and getting a Fountain Jet. We were also concerned about the carcinogen label on the bottle but were informed it's only on the top of the bottle connection, not the adapter, doesn't touch the water, and evidently SodaStream's fitting is exactly the same material. Overall, I was frustrated with how it didn't work with our model but customer service was prompt and helped us to a solution. I will recommend this product to friends.
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